Intuitive Guidance for Clarity & Purpose

Privacy Policy

Last Updated: February 2026

At Isibani Coaching, we believe that the “Light” can only flourish in a space of absolute safety and trust. This Privacy Policy outlines how we protect your data and maintain the sanctity of our coaching sessions.

Data Controller

Isibani Coaching

Location: Dijon, France

Contact: info@isibanicoaching.com

The “No Recording” Guarantee

In line with our commitment to intuitive safety and individual privacy:

  • Audio/Video: We do not record, store, or transcribe any part of our voice or video coaching sessions.
  • Live Connection: Our sessions are conducted as live, transient experiences. Once the call ends, no audio data remains on our servers.
  • Exceptions: Any notes taken by the coach during a session are for guidance purposes only and are stored in a secure, encrypted offline environment.

Data Collection (What we do collect)

We only collect the minimum information necessary to provide our services:

  • Contact Information: Name and email address provided via our contact or booking forms.
  • Booking Details: Date and time of your scheduled sessions.
  • Technical Data: IP address and cookies (only for the functional operation of the website and GDPR compliance via the Complianz plugin).

Legal Basis for Processing (GDPR)

For residents of the European Union/France, we process your data under the following legal bases:

  • Contract: To fulfill the coaching services you have purchased.
  • Consent: When you voluntarily sign up for a newsletter or send a contact inquiry.

Data Retention

  • Inquiries: We keep contact form messages for 6 months unless a coaching relationship is established.
  • Client Records: Basic administrative data (invoices/contracts) is kept for the duration required by French tax law.

Your Rights

Under the GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Erasure: Request that we delete your personal data (The “Right to be Forgotten”).
  • Withdrawal: Withdraw your consent for communication at any time.

Security

We use SSL (Secure Sockets Layer) encryption on isibanicoaching.com to ensure that any information you send through the site is protected. Our use of WebRTC for voice calls ensures a peer-to-peer connection that maximizes privacy.